Shipping policy
Economy Shipping within the continental United States is $12.00 flat rate.
UPS Next Day Air and USPS rate based on zip code.
We do offer free shipping on orders that are over $50 within the continental United States (excluding APO address).
Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse.
Bella Belen is NOT responsible for:
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Delays with UPS or USPS shipping
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Products that are lost or damaged in the mail. The US Postal Service or UPS will be responsible once we ship the packages.
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Products marked delivered by the Post Office or UPS. You will need to contact your local Post Office or contact UPS to obtain information regarding your package.
If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.
All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
Local Delivery
Local delivery is available for Clovis, Ca residents ONLY. Delivery Fees are non-refundable. No packages will be left on porches/ doorsteps. Packages must be physically handed to the customer. If nobody is available to accept the package at the scheduled appointment time, an additional delivery fee will be charged. Please schedule accordingly. Delivery days are Tuesdays and Thursdays from 5:30pm-7:30pm. Deadline for local delivery orders is 3pm on designated delivery days.
$50 or more before taxes: FREE
$20 minimum before taxes: $5.00